We keep our privacy notice under regular review. This privacy notice was last updated on 9 October 2019 and will be reviewed again no later than 8 October 2020.
For the purposes of the Data Protection Act 2018 (DPA) and General Data Protection Regulation (GDPR), DFID is the “data controller”.
We collect certain information or data about you when you call us, email us and use our services. This includes;
The general categories of personal information that we may collect for the aforementioned purposes are as follows:
contact phone number
When you register with us, you are agreeing that you are over 18 years of age or are acting with parental consent.
We may use your personal information to;
Under the GDPR (General Data Protection Regulation) we control your personal information about you electronically using the following lawful bases:
We store your data on our secure servers in Western Europe. It may also be stored outside of Europe, where it could be viewed by our staff or suppliers. By submitting your personal data, you agree to this.
Through our business activities, we may disclose your personal information to donors, consortium partners and subcontractors for purposes directly related to the management and delivery of our services. This includes the grant making process where we receive applications from interested parties for funding. Those in question will be obligated to use the personal information in accordance with the terms of this privacy statement.
We may also need to disclose your information if required to do so by law and for the purpose of defending our legal rights (including providing information to others for the purposes of fraud prevention).
We take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. All personal information is stored securely in accordance with the principles of the General Data Protection Regulation.
By using our website services, you acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. You are responsible for keeping the password you use for accessing our website and application portal confidential; we will not ask you for your password (except when you log in to our website).
In addition, personal information that you submit for publication on the website will be published on the internet and may be available around the world.
You agree to such cross-border transfers of personal information.
Under the GDPR your rights in relation to the personal data we hold are expressed as follows. You have;
You also have the right to complain to the ICO if you feel there is a problem with the way we are handling your data.
If you would like any further information about your rights, please contact using the contact information in section 3.1.
Individuals can find out if we hold any personal information by making a ‘subject access request’ under the General Data Protection Regulation (GDPR). If we do hold information about you, we will:
Personal data that we process shall not be kept for longer than is necessary. Our retention period is in line with our contract conditions with the donors we serve and the default legal standard retention period which is specified as 6 years.
You may exercise your right to withdraw your consent in relation to your personal data being used at any time by written notice to us via email to: firstname.lastname@example.org or by way of letter to:
The Data Protection Officer
By withdrawing your consent this does not affect the lawfulness or processing based on consent before its withdrawal.
When someone visits our website, we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.
DFID will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. To opt out of being tracked by Google Analytics across all websites visit Google.